Terms of service

1. The studio and the seller

YVAR STUDIO is the trading name of AFTER DRINKS BV, Boudewijnlaan 188, 9300 Aalst, Belgium, company number 0769.600.968, VAT BE0769.600.968. Contact: yvarstudio@hotmail.com or +32 470 68 67 74. Our shop yvarstudio.com uses the Shopify platform.

2. Creations and personalisation

We offer creations and objects made in Belgium, including through 3D printing. For a personalised order, the design, relevant dimensions, colours, text or logo, quantity and options are defined in the quote or order summary. Photographs illustrate the studio’s work; the specifications agreed for your order are the reference. Normal variations in texture related to production cannot justify a departure from the promised specifications.

You must have the necessary permissions for the logos, texts and images that you ask us to reproduce. Before production, carefully check the proposed design, particularly the spelling and NFC links. Your approval does not limit your rights if the delivered product does not match what was agreed.

3. Quote requests and orders

A request through a form, Instagram or WhatsApp is an initial enquiry and does not, by itself, constitute a paid order. For bespoke work, we provide the total price, delivery details and timing before you pay. Production starts after design approval and payment confirmation. Items offered for direct purchase are presented in a summary before payment and followed by an order confirmation.

Provide accurate contact details and a correct delivery address. Any firm deadline must be communicated and accepted before the order. If a change becomes necessary, we will contact you to reach an agreement; no additional charge will be imposed without your agreement.

4. Prices and payment

Prices are stated in euros. The final amount, applicable taxes and delivery charges are presented before payment. Trade quotes may itemise amounts excluding VAT and VAT separately, with a clear total payable. Quantity-based rates apply only to the creations and options specified in the relevant offer.

Payment uses the methods available through Shopify’s secure checkout. The price accepted for an order is not changed retrospectively. Creations shown as “price on request” require a personalised proposal before payment.

5. Production and delivery

The agreed production time is separate from transit time. Destinations, options and flat shipping rates are detailed in our shipping policy. Standard shop shipments are limited to 5 kg; larger projects require a quote.

We remain your point of contact for tracking and delivery issues. For a sale to a consumer using a carrier offered by the studio, the risk of loss or damage transfers when you or your designated third party take possession of the goods. Creating a label does not mean the parcel has actually been accepted by the carrier.

6. Changes, returns and refunds

Contact us promptly for any request to change or cancel an order. Statutory rights and our 30-day commercial return period for non-personalised items are detailed in the returns and refunds policy. Goods made to your specifications or clearly personalised are excluded from the right of withdrawal but retain the applicable statutory guarantees. A standard item made to order is not automatically excluded from returns.

7. Quality, guarantee and NFC

In the event of a defect, error or lack of conformity, contact the studio with your order number and a description of the issue. We review the request and implement the remedies due under the statutory guarantee. No clause in these terms removes the consumer’s mandatory rights.

Reading NFC requires a compatible smartphone and, to open an internet link, a suitable connection. Depending on the phone, you may need to tap a notification. Contact keyrings are not GPS devices. Third-party links and services remain subject to their availability; a change of destination after delivery must be discussed with the studio.

8. Personal data and content

The data needed for enquiries, orders and deliveries is processed in accordance with our privacy policy. For an NFC product, provide only data and links that you are authorised to use and wish to make accessible by scanning. The studio’s content and third-party trademarks remain the property of their owners.

9. Complaints and applicable law

First send your complaint to the studio by email so that we can seek a solution. Belgian law applies, without depriving consumers of the mandatory protections and remedies available to them in their country of residence. The competent courts are determined by the applicable rules; no exclusive jurisdiction is imposed on the consumer.