Shipping policy

Made to order

YVAR STUDIO creations are made to order in Belgium. Personalised photo magnets are made within 3 working days after payment confirmation and approval of the photos and crops. Customers choose their pack and copy counts and approve their previews directly on the product page before payment. For other bespoke projects, the design, colours, quantity, design preview, total price and production time are confirmed with you before payment; production starts after your design approval and payment confirmation.

Transit time is additional to production time. Working days are Monday to Friday, excluding public holidays. If you have a firm deadline, contact the studio before purchasing.

Destinations and charges

The shop currently offers delivery to Belgium, France, the Netherlands, Germany, Spain, Austria, Czechia, Denmark, Finland, Ireland, Italy, Poland, Portugal and Sweden, subject to service availability at your address. The applicable options and charges are shown before payment. For another destination or a bulky order, request a quote before ordering.

Charges are set by destination and weight band: up to 200 g, from 201 to 500 g, from 501 g to 1 kg and from 1 001 g to 5 kg. Above 5 kg, contact the studio. These are flat delivery rates; no real-time carrier calculation is advertised.

Home delivery or collection point

Choose the method offered at checkout. For collection point delivery, then select your collection point on the order confirmation page. If none is selected, an available collection point near your address may be assigned automatically. Check the collection point shown in your order and contact us before dispatch if a change is needed.

Preparation and tracking

After production, we check the items, pack them and drop the parcel off with the carrier corresponding to your chosen method. Your order is updated as dispatched after the first acceptance event recorded by the carrier; tracking then lets you follow its progress. A created label does not yet mean the carrier has accepted the parcel: that step is confirmed by its tracking.

A question or an issue?

Check your delivery address before payment. For a correction, stalled tracking, a damaged parcel or a missing item, write to yvarstudio@hotmail.com or contact us on WhatsApp at +32 470 68 67 74, quoting your order number. We will help you resolve the issue.